Our Clients Support
At CodzzUp, our job doesn’t end when your website goes live. If something breaks, loads slow, or just feels off—we’re here. From fixing bugs to handling SSL issues, our support team responds fast and keeps things running smooth. Every issue gets a Support ID so you’re always in the loop. We’re in this for the long haul—your website, worry-free.
Hi, I noticed that the contact form on my site isn't working. I tested it and didn't get any email?
Hello! Thanks for reaching out. We’re sorry for the inconvenience. We’ve checked the contact form and updated the email configuration. Please test again now—it should be working correctly. Let us know if you receive the test message.
Support ID:
My website is loading slowly on mobile. It was faster before. Can you check?
Thanks for informing us! We’ve identified some image optimization and caching issues affecting mobile speed. We’ve now optimized the images and enabled lazy loading. Please check again—performance should be improved now.
Support ID:
One of my service pages is showing a 404 error. It was working fine earlier.
Thanks for reporting this. A recent update might have broken the page link. We’ve restored the correct URL and it’s live again. We also scanned other links to make sure everything’s working.
Support ID:
My site logo is missing on the homepage after I updated some content. Can you fix it?
Yes, we checked your update and it accidentally removed the logo block. We’ve restored it and locked that section so it doesn’t break again. Please refresh and confirm it looks good on your end.
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I tried adding a blog post but the layout looks broken. Help please.
No worries! The blog section uses a specific layout format. We’ve fixed the post and applied consistent styling. We’ll also send you a quick guide so your next posts display perfectly.
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My SSL certificate shows as "Not Secure" today. What happened?
Thanks for the alert. Your SSL auto-renewal failed due to a DNS delay. We’ve manually renewed and re-verified the certificate—it’s now showing secure. We’ve also set reminders to avoid this in the future.
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Any Other Support
We’ve got your back! If something’s not right or you need a quick update, just fill out the form below. Our support team will get on it and get back to you shortly. Thanks for being with CodzzUp!
We are available right now for your support
Note: Please email or contact us via a live chat on the website before coming to the live meeting thank you !